Contact Us
We'd love to hear from you 🐾
Whether you have a question about our treats, need help with an order, or just want to share a photo of your dog enjoying a Willows Eats bag — we're always happy to hear from you.
The best way to reach us is by email. We aim to respond to all enquiries within 24 hours on working days.
Get in touch
We're a small, passionate team and every email is read and replied to personally. No bots, no automated responses — just real people who love dogs as much as you do.
What can we help with?
- Questions about our products or ingredients
- Help with your order or delivery
- Feedback or suggestions
- Wholesale or trade enquiries
- Anything else — we're always happy to chat
Order enquiries
If you're getting in touch about an existing order, please include your order number in your email so we can look into it as quickly as possible for you.
Follow Willow
For treat inspiration, Willow content and the latest from Willows Eats, come and find us on Instagram and TikTok. We love seeing photos of your dogs enjoying their bags — tag us and you might just end up on our feed! 🐶
— The Willows Eats Team & Willow 🐾